We want you to be happy with your order!!!
* Any items returned for Store Credit receive 100% credit!!! Just write "Store Credit" on your return when you send it back and we will issue you an easy to use Online Gift Certificate.
* If you do not want a Store Credit there is a 15% restocking fee on all returned items.
* We only accept returns within 30 days of the original order date.
* There are no refunds on closeout, clearance or overstock items.
* We do not give refunds on Gift Certificates or Store Credits.
* We do not cover shipping costs or insurance to return items.
* We carefully pack all items when shipped and request the same when they are returned. Any items that are damaged when returned will not be credited.
* We recommend you insure all returned items in case they are damaged.
* We only issue Store Credits or Refunds on unopened and unused items in new condition.
* All returned items should be tracked via delivery confirmation or signature confirmation. We are not responsible for returns that become "lost in the mail".
Address for all Returns:
BeadBuddies.net
PO Box 2669
Riverview, FL 33568